What we do
Services, grouped by how deep they go
Grouped by how far into the business they reach rather than by technology, because that’s the question you’re actually asking. Start with the row below that sounds like your week.
On every one of these pages there’s a section saying when not to buy it. That isn’t modesty — scoping something you don’t need is how projects go wrong for both of us.
People can’t find you, or they find you and leave
The parts a customer actually meets. If your problem is that enquiries aren’t arriving at all, start here — the rest of the list can’t help until this works.
The front door → If this sounds like youThey find you, but the work behind it is manual
What happens after someone gets in touch. These are for businesses where the enquiries arrive fine but handling them eats the day.
The machinery → If this sounds like youYou’ve outgrown the tools you’re using
Built from scratch, for teams where an off-the-shelf product stopped fitting. Longer projects, scoped case by case, and the tier where we most often tell people they don’t need us yet.
The hard end →The front door
The parts a customer actually meets. If your problem is that enquiries aren’t arriving at all, start here — the rest of the list can’t help until this works.
Web development
The sites behind our project work. Fast on mobile data, structured around the areas a business serves, built so the enquiry arrives usable.
Web development →SEO
Two disciplines under one name: the content and structure a search engine reads, and the technical groundwork that lets it read them at all.
SEO →The machinery
What happens after someone gets in touch. These are for businesses where the enquiries arrive fine but handling them eats the day.
Digital products
Booking flows, ordering systems, customer portals — the pieces that turn a website from a brochure into something that does a job.
Digital products →Automation
The pipeline that sorts the order, files the paperwork, or moves data between two systems that were never meant to talk to each other.
Automation →The hard end
Built from scratch, for teams where an off-the-shelf product stopped fitting. Longer projects, scoped case by case, and the tier where we most often tell people they don’t need us yet.
AI agents
The unglamorous version: the agent that handles the fiftieth identical enquiry so a person doesn’t have to.
AI agents →Product development
For teams who’ve outgrown off-the-shelf tools and need something built around how they actually work.
Product development →Machine learning
Custom models where there’s a real pattern worth catching — and an honest “you don’t need this” where there isn’t.
Machine learning →How a project runs
The same four steps, whichever service it is
Describe the problem
Not the solution. Half the value of the first conversation is working out which service — if any — actually applies.
Scope against the outcome
Scoped against the number that has to move — bookings, orders, hours saved. Anything that doesn’t serve it gets cut, and you see the scope before any work begins.
Build, in the open
You talk to whoever is building it. Nothing is outsourced, so there’s no one to relay questions through and no one to point at.
Stay after launch
Monitoring, iteration and support once it’s live. A thing that shipped and then quietly broke is worse than no thing at all.
Next
Describe the problem, not the service
Tell us what’s actually going wrong and we’ll point you at the right one — including at nothing, if that’s the honest answer. It’s a shorter email but a more useful one.